When Should You Call an Emergency Plumber?
A burst or thawing pipe that releases water, an uncontrollable outdoor supply leak, sewage indoors, or water near electrical equipment may need urgent service. A suspected frozen pipe without leakage still requires caution because damage may become visible when flow returns.
What Should You Do Before Plumbing Help Arrives?
Close the main water valve if a pipe has split and it is safe to do so. Keep heat sources, flame, and electrical devices away from wet areas. Stop using backed-up drains and tell the provider which parts of the building are unheated.