When Should You Call an Emergency Plumber?
A burst pipe, wet or sagging ceiling, indoor sewage, loss of usable water, or water near electricity or fuel-burning equipment may require urgent attention. Notify the building contact when shared shutoffs or multiple units may be involved.
What Should You Do Before Plumbing Help Arrives?
Close a safe water shutoff for escaping water, stop using plumbing that worsens a backup, and keep occupants out of contaminated or electrically hazardous areas. Do not operate unfamiliar boiler controls or apply open flame to a cold pipe.