When Should You Call an Emergency Plumber?
An active pipe break, indoor sewage, a wet or sagging ceiling, loss of usable water, or water near electricity or heating equipment may require urgent attention. Notify the responsible building contact when shared systems are involved.
What Should You Do Before Plumbing Help Arrives?
Close a safe shutoff for escaping water, stop using fixtures that worsen a backup, and keep occupants away from contaminated or electrically unsafe areas. Never thaw a pipe with a torch or open flame.