When Should You Call an Emergency Plumber?
Uncontrolled water, sewage entering a unit or common area, a bulging wet ceiling, or water near electrical equipment may require urgent help. Building management or emergency personnel may also need notification when a shared system or common area is involved.
What Should You Do Before Plumbing Help Arrives?
Keep people away from contaminated water and wet electrical areas. Close an accessible unit shutoff if safe, stop using fixtures that worsen a backup, and contact the person responsible for common-system access. Do not enter standing water to reach electrical controls.