When Should You Call an Emergency Plumber?
A split pipe, uncontrolled leak, loss of usable water, sewage backup, or water near electricity may call for urgent service. Low flow in cold weather may indicate a frozen section, but it can have other causes and should be handled without flame or unsafe heat.
What Should You Do Before Plumbing Help Arrives?
If a pipe is leaking, close the appropriate safe shutoff and move away from wet electrical areas. Open no walls and apply no flame. Stop using fixtures connected to a backup, then record which outlets still have normal flow.