When Should You Call an Emergency Plumber?
Indoor sewage, uncontrolled water flow, rapid flooding, or water contacting electrical equipment requires prompt safety action and may need emergency plumbing help. Exterior water intrusion should be distinguished from plumbing leakage when possible without entering an unsafe area.
What Should You Do Before Plumbing Help Arrives?
Stop using water when wastewater is returning through drains. Close a safe, accessible shutoff for an active plumbing leak and keep people and pets away from contaminated water. Note whether the water appears only when a fixture, appliance, or drain is used.